KPO SERVICES
KPO is emerging as a new sector that promises to provide long-term jobs for intellectual, analytical and knowledgeable people with pay scales much higher than the BPO sector. The core value of KPO is migrating from a simple execution of standardized processes to carrying out processes that requires advanced analytical, specialized and skilled knowledge workers.

KPO-Major Processes

  • Research & Development
  • Intellectual Property (IP) Research
  • Writing & Content Development
  • Abstraction Services
  • Legal Process

KPO – PROJECT EXPERTISE

  • Well experienced in executing Document Management Services (UK Bus Route Time Tables Images) with a leading Online Information Provider called Takedo International, UK
  • Having more than 10 years of experience (still working) in executing Document Management Services (Scanning, sorting, indexing, editing, cleaning, reports generation, maintenance, etc) with largest Document Processing Company in UK (Astron Document Management)
  • Executed Document Management Services pertaining to Employee Opinion Survey of DHL Asia Pacific Operations
  • High Volume keying of projects in SGML, ASCII formats in areas like Legal Cases coded in English, French, German, etc
  • Word Processor based projects like conversion of Word Perfect to Word 6 format, for an USA based Companies
  • Optical Character Recognition projects (OCR) – includes cleaning, editing, realigning and verifying for an UK based company
  • Micro Fiche project for a large financial organization based in Europe Record Type based projects like Insurance Claim Processing–UK
  • Cheque& Credit Card Processing activities in High Volumes– for Europe based Financial organization
  • Online Image process in SAP for UK based Utility Services Company
  • Southern Water Project – RRD ⁄ Southern Water provides water supply and wastewater treatment services across Kent, East and West Sussex, Hampshire and the Isle of Wight. The project mainly deals with Customer Correspondence Handling via Images, IVR Voice Files and Emails processed through the SAP Application of the Client. All the Process are directly done in Client Server through Citrix Server Access Gateway. GSS has served as Back-Office for the Southern Water Client for the process
  • Complete back–end banking process for UK
  • US Mortgage Project executed for – Lease Abstraction Process – Abstracting the base terminology like beginning date, ending date, lease type, lease starts, renewal type, renewal term, renewal share, current rent, future rent and escalation, etc.,